Retail Operations Supervisor:

Working locations: Town area and HarbourFront area (Walking distance from MRT)

Responsibilities

  • In-charge daily operations of retail stores (3-5 outlets) at town and west area.
  • Working closely with marketing team on promotion activities at stores.
  • Present relevant sales and operations reports to Manager.
  • Handling staff disciplinary issues if any.
  • Coach and manage retail staff’s performance to meet sales targets.
  • Conduct product training and SOP briefing to new staff.
  • Roster planning for all outlets.
  • Inventory management and stock replenishment.
  • Support all events and roadshows if any.

Requirements

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management or equivalent.
  • Able to work retail hours (morning shift, night shift, weekends and public holidays)
  • A team player.
  • Sales & customer service oriented.
  • Pleasant personality with excellent interpersonal relationship and communication.
  • Retail operations and supervisory experience is a must (preferable in food-related retail industry).
  • Able to travel within Singapore.

Retail Assistant (Full time / Part time)

Working locations: Town area and HarbourFront area (Walking distance from MRT)

Job Responsibilities:

  • Attend to customers with high level of service
  • Promoting products and special offers to customers.
  • Cashiering and stock replenishment 
  • Store opening, closing and stock count                                                                                                                                        
  • Ensure shelves and displays are fully stocked
  • Daily maintenance of shop’s cleanliness and tidiness
  • Support in events or roadshows if necessary
  • Handle any other ad-hoc duties as assigned

Requirements:

  • Outgoing, bubbly and energetic with passion for customer service.
  • Possess good interpersonal and communication skills
  • Able to work retail hours (morning shift, night shift, weekends and public holidays) 
  • Experience in retail sector will be an advantage
  • A good team player

Commissions + AWS+ VB+ Staff Benefits for full time positions.


Interested candidates, please send in your resume and recent photo to recruitment@cocoandfrank.com.sg or contact 68778682 for more details.